Ratings & Reviews

Overall Rating

4(182 reviews)98.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Community is good overall. ...Review From Modern Messagesubmitted by Jennifer K. - |Recommended: YesCommunity is good overall. I feel the direct communication with the staff is lacking. Many times I needed to reach them just to get an answer service with no call back.
response from property -Thank you for your review. We will use this feedback to help improve upon our communication efforts.
Such a clean, quiet place t...Review From Modern Messagesubmitted by Kimberly A. - |Recommended: YesSuch a clean, quiet place to live. It felt like everything was fresh and clean upon moving in. Beautiful grounds. Amazing location and such friendly helpful staff. Maintenence has been so prompt and kind.
response from property -Thank you for your review. We are happy to be of service.
Great location, Great Amenities, Pet Friendlysubmitted by Carl S. - |Recommended: YesYes
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
It’s a nice quiet neighborh...Review From Modern Messagesubmitted by Kayla C. - |Recommended: YesIt’s a nice quiet neighborhood and the staff are always willing to help. Anytime I need something fixed, it’s done in a timely manner, and everyone here is nice and respectful
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Good amenitiessubmitted by SERENA O. - |Recommended: YesYes
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Easy to move in everything ...Review From Modern Messagesubmitted by Franchesca O. - |Recommended: YesEasy to move in everything eas nice and smooth super friendly people wish it came with parking but that's just the little things definetly reccomend
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Overall greatsubmitted by Aubree L. - |Recommended: YesOverall a luxurious apartment a few things could be better but by far one of the best places I’ve seen and in a great location.
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
We have really enjoyed livi...Review From Modern Messagesubmitted by Lori K. - |Recommended: YesWe have really enjoyed living here. We are close to shopping and restaurants, the apartments are updated, and an overall wonderful community.
response from property -Thank you for your review. We are happy to provide an exceptional community experience.
My experience living at Cap...Review From Modern Messagesubmitted by Margaret S. - |Recommended: YesMy experience living at Capella At Rancho del Oro is amazing. I love the community here and especially I love the friendly office team. They are very helpful and very caring. They email us about important events that will be going on. Is very exciting to get those emails to learn more about our surroundings and even our neighbors.
response from property -Thank you for your feedback. Providing exceptional service is our number one priority and we are happy to hear that we are meeting your expectations.
I have always been able to ...Review From Modern Messagesubmitted by LaKenya L. - |Recommended: YesI have always been able to get a hold of someone if I ever had a question and everyone I had ever had over has complimented my place and the complex
response from property -Thank you for your review. We hope that you continue to enjoy calling our community home.
This property is not only b...Review From Modern Messagesubmitted by Katrina K. - |Recommended: Yesthis property is not only beautiful and clean But very well maintained and organized. The staff is very friendly. I love living here this has been by far the best experience
response from property -Thank you for your review. We are happy to be of service.
Well the people here are am...Review From Modern Messagesubmitted by William B. - |Recommended: YesWell the people here are amazing. They help me with every problem I have had. The facilities are amazing and always are clean. Only downside I have to say is the no soundproofing on the walls.
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
A beautiful place to call home. Modern and updated apartmentssubmitted by Adriana L. - |Recommended: YesOpen concept and high ceilings makes living space feel large. Very pet friendly community. Plenty of parking. love how close the apartments are to the 76hwy.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Love the apartments. Window...Review From Modern Messagesubmitted by Josiah T. - |Recommended: YesLove the apartments. Windows aren’t very sound proof though, I can hear my neighbors start their cars in the mornings and hear people talking when they walk past. Especially in the hallways too
response from property -Thank you for your review. Please let us know if there is anything we may do to better assist you.
My experience living at Cap...Review From Modern Messagesubmitted by Brenda G. - |Recommended: YesMy experience living at Capella great. Customer service is awesome. Maint personnel is great. The only thing I have a complaint about is when signing lease they don't tell you about trash valet, You don't find out about it until rent is due. it like a surprise charge.
response from property -Thank you for your review. Our leasing process is based on transparency and all charges are outlined as clearly as possible. Please let us know if we may further review these community fees.