Ratings & Reviews

Overall Rating

5(318 reviews)99.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Monica S. - |Recommended: YesGreat place — I love living here it’s quiet people are nice and staff are wonderful to me while living here
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Junita B. - |Recommended: YesLiving at Capella at Rancho del Oro — My family and I have loved being here thus far. Our neighbors are friendly and cordial. The grounds keepers are always busy but always acknowledges you when you see them around. Things have been really good so far. There is nothing that falls outside the norms of living in thus type of housing that we can’t handle.
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submitted by Jennifer Q. - |Recommended: YesVery nice 9 10 — Very professional and up to date on all buildings.
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submitted by Kelly A. - |Recommended: YesCapella at Rancho Del Oro is great — After living in 2 other apartments in North County- These are by far the best Highly Recommend.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
submitted by Nicole K. - |Recommended: YesOverall I really like the property. — I like the dog park that is available. I also like my neighbors and the look of the complex. The parking is amazing.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Anna E. - |Recommended: YesI love living at Capella I picked it from several places and I made the right choice. — I love the many apartment features and community features. The separation of each numbered building makes it easy to find the address you're searching for. I also enjoy the positioning of the buildings in a park-like setting. Shopping and restaurants are within walking distance and others are a short drive away. It is a pet friendly community with a dog park and treats at the clubhouse A person can also have a garage There is a fully equipped gym, conference room, playground,business center,BBQ areas, night patrol,and of course, free Starbucks Coffee and hot chocolate
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Brenda P. - |Recommended: YesMy experience. — The staff has been friendly, helpful and always has time to answer questions.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Hanayo A. - |Recommended: YesVery Pet Friendly and Wonderful Place to Live — We have been living here for about 6 months now and we cannot say enough good things about the staff, the amenities, and the location of Capella The entire office staff is so kind and helpful to my husband, me, and our two dogs. From the application process to the day we signed our lease Suzy and Jasmine has been incredible. And since then they have been nothing short of amazing in ensuring that we were settling in ok and that everything was good with our apartment. The location is great. Restaurants, grocery stores, and shops are all nearby. The parking situation is a dream. There is no shortage of parking. The gym is great and we love the complimentary Starbucks coffee machine in the lounge. Any time we have a service request it is taken care of within a day. If you are looking for a friendly human and pets and convenient place to live, look no further than Capella apartments
response from property -Thank you for your review. We hope that we continue to meet your expectations.
submitted by Kevin M. - |Recommended: YesGreat apartments very quiet — I would highly recommend it
response from property -Thank you for your review. We hope that we continue to meet your expectations.
submitted by Jennifer W. - |Recommended: YesI love the location that I'm in. Very quiet and everyone is friendly. — This community is quiet, safe and comfortable
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
submitted by Archibald E. - |Recommended: YesI love the location. — its an amazing place to live and its so close to many stores making shopping easy.
response from property -Thank you for your review. We hope you continue to enjoy your living experience with us.
submitted by Trisha P. - |Recommended: YesFriendly Environment — I would recommend this to my friends. It is a great place to live, grounds are kept up nicely and it's a very dog friendly environment.
response from property -Thank you for your feedback. We hope you continue to value your living experience with us.
submitted by Kierstine L. - |Recommended: YesGreat apartments — Living here can be a little pricey compare to the other place but it's WORTH THE PRICE Very safe and clean friendly community.
response from property -Thank you for your feedback. We hope you continue to value your living experience with us.
submitted by Cecil N. - |Recommended: YesPretty, clean, and mostly quiet but not so secure. — The property is large and the buildings are nice and for the most part updated. There is always ample parking spots available regardless of time or day which is very nice. The mailboxes are conveniently located and the secure parcel pick up is also very nice. The staff are friendly and do their best to resolve issues and be prompt with alerting you of any maintenance or surveys that may be done in or around your unit. The in unit washer and dryers are a blessing that no one should live without and they work very well. Depending on where you live in the complex it is astoundingly quiet for most hours which is nice, however most mornings it can get quite loud when the garbage trucks come, but it usually passed quickly. Past quiet hours there is occasionally some obnoxious and rude tenant or group of younger kinds playing their music in their vehicle far too loud while parked, there isn't much done about this by the property security, though this implies there is much security. Solicitors are increasingly regular here and there have also been more than a handful of situations in the units adjacent to us where the police have come and arrested some folks at odd hours while they wailed but I suppose that isn't the properties fault. However within the first month of living here our car was stolen right out of the property lot within plain view of our apartment's windows and security was no where to be found, we were given no sign that the complex upped the security afterwards either despite our asking for the installation of cameras. Overall the buildings are very nice and aesthetically pleasing as well as set up conveniently, but I do not feel completely secure or safe living here. I would still recommend the complex but with caution.
response from property -Thank you for your feedback. We hope you continue to enjoy calling our community home.
submitted by Robert D. - |Recommended: YesCustomer Service Front Office — I can't say enough good about Suzie in the office. She is very attentive to any concerns or questions we may have. She is a great asset to CAPELLA. Very helpful and caring to our questions concerns and makes sure everything is completed as we request. .
response from property -Thank you for the feedback. We hope we continue to meet your expectations.