Ratings & Reviews

Overall Rating

4(172 reviews)98.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

This place has astounding a...Review From Modern Messagesubmitted by Leslie G. - |Recommended: YesThis place has astounding amenities and the staff is awesome. They go above and beyond. If you have an issue they resolve it quickly and efficiently.
response from property -Thank you for your feedback. We hope that you continue to enjoy your living experience with us.
Excellent community. In uni...Review From Modern Messagesubmitted by Jaime U. - |Recommended: YesExcellent community. In unit large washer dryer. Great staff. Maintenance does not mess around and issues are addressed promptly. Pool is clean and the gym is well appointed.
response from property -Thank you for your feedback. We hope you continue to enjoy calling our community home.
Great apartmentssubmitted by Kierstine L. - |Recommended: YesLiving here can be a little pricey compare to the other place but it's WORTH THE PRICE Very safe and clean friendly community.
response from property -Thank you for your feedback. We hope you continue to value your living experience with us.
Love size of kitchen and wa...Review From Modern Messagesubmitted by Doniece W. - |Recommended: YesLove size of kitchen and walk in closet in both bedrooms. Staff is always friendly and helpful. Capella at Rancho is very conveniently located to my job.
response from property -Thank you for your feedback. We hope that you continue to enjoy your living experience with us.
Our apartment is in the per...Review From Modern Messagesubmitted by Allison C. - |Recommended: YesOur apartment is in the perfect placement and we love the pool for those hot days. The gym is great for me to get a nice little workout in. Whenever we need something fixed it normally gets taken care of really fast.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Customer service is always ...Review From Modern Messagesubmitted by MCkali H. - |Recommended: YesCustomer service is always great the ladies in the office are always nice and In a good mood, the pool and hot tub are also a nice add on and the gym is my favorite
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Pretty good. Other resident...Review From Modern Messagesubmitted by Matthew C. - |Recommended: YesPretty good. Other residents seem to think it's not so good though, but I have no complaints so far. This sentence is just filler in order to reach the character minimum.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
The staff here has been ver...Review From Modern Messagesubmitted by Dana R. - |Recommended: YesThe staff here has been very friendly and polite.I would like to thank personally all the staff for all their help.My requests to fix any issues was always handled in a timely and professional manner.Thanks again.....Dana
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Lots of updated items in ou...Review From Modern Messagesubmitted by Brian S. - |Recommended: YesLots of updated items in our apartment. Price is as expected for the area, but the complex appears newer and cleaner than others. Great staff and amenities, including free starbucks coffee not a stand bit a good machine in the lobby.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Very nice apartments and a ...Review From Modern Messagesubmitted by Benjamin N. - |Recommended: YesVery nice apartments and a very helpful staff. Dog park is extremely convenient and allows both my wife and I and the dogs to socialize. Would recommend to friends.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Very nice area with great p...Review From Modern Messagesubmitted by Alix M. - |Recommended: YesVery nice area with great privacy. Expensive, but worth it if you can afford it. Billing gets messed up alot though and things get added and taken off constantly.
response from property -Thank you for your constructive feedback. We will use this review to help better meet your housing needs.
It is a quiet safe communit...Review From Modern Messagesubmitted by Lisa W. - |Recommended: YesIt is a quiet safe community. I have been here for about 1.5 years. It is very expensive, over priced. They pool and amenities are beautiful, newly renovating. The staff is friendly.
response from property -Thank you for your feedback. Please let us know if there is anything else we may do to enhance your experience with us.
The apartments have nice fa...Review From Modern Messagesubmitted by Jacob M. - |Recommended: Yesthe apartments have nice facility. the lawn is all ways cut and looks nice. the people are super nice. and the mail room is super convenient.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Pretty, clean, and mostly quiet but not so secure.submitted by Cecil N. - |Recommended: YesThe property is large and the buildings are nice and for the most part updated. There is always ample parking spots available regardless of time or day which is very nice. The mailboxes are conveniently located and the secure parcel pick up is also very nice. The staff are friendly and do their best to resolve issues and be prompt with alerting you of any maintenance or surveys that may be done in or around your unit. The in unit washer and dryers are a blessing that no one should live without and they work very well. Depending on where you live in the complex it is astoundingly quiet for most hours which is nice, however most mornings it can get quite loud when the garbage trucks come, but it usually passed quickly. Past quiet hours there is occasionally some obnoxious and rude tenant or group of younger kinds playing their music in their vehicle far too loud while parked, there isn't much done about this by the property security, though this implies there is much security. Solicitors are increasingly regular here and there have also been more than a handful of situations in the units adjacent to us where the police have come and arrested some folks at odd hours while they wailed but I suppose that isn't the properties fault. However within the first month of living here our car was stolen right out of the property lot within plain view of our apartment's windows and security was no where to be found, we were given no sign that the complex upped the security afterwards either despite our asking for the installation of cameras. Overall the buildings are very nice and aesthetically pleasing as well as set up conveniently, but I do not feel completely secure or safe living here. I would still recommend the complex but with caution.
response from property -Thank you for your feedback. We hope you continue to enjoy calling our community home.
Love the atmosphere and the...Review From Modern Messagesubmitted by Jordan A. - |Recommended: YesLove the atmosphere and the ladies in the front office are extremely welcoming from the first time you meet them. Right next to a shopping center with all kinds of stores and food.
response from property -Thank you for your feedback. We hope that we continue to meet your expectations.