Ratings & Reviews

Overall Rating

4(146 reviews)98.6% of customers recommend this property

Rating Per Category


Resident Reviews

I love leaving at Capella t...Review From Modern Messagesubmitted by Bryan F. - |Recommended: YesI love leaving at Capella the staff is very friendly and helpful. It's a great safe community and very openly to new residents, love the way they keep the complex clean.
response from property -Thank you for your feedback. We are happy to provide an exceptional community environment.
It's been fun living here. ...Review From Modern Messagesubmitted by Anna V. - |Recommended: YesIt's been fun living here. Challenging st times because it's mynfirst time in a larger complex like this. Thempeople sre friendly and caring though so it's made it easy.
response from property -Thank you for your feedback. We hope that we are able to continue meeting your expectations.
Welcoming, quiet, and cozysubmitted by Tiffany H. - |Recommended: YesIt's clean and quiet. Parking can be a little difficult a times, but manageable. The employees are friendly and maintenance get work orders done within 1-2 days. Rent is a little overpriced, but not a lot of places have new appliances with wood floors and your own washer and dryer, as well as AC and heater, so it's worth it.
response from property -Thank you for your review. We hope that you continue to enjoy our amenities!
Great place to call Home submitted by Michael A. - |Recommended: YesI love living here The staff is great and always pleasant. Great amenities and a modern living place.
response from property -Thank you for your feedback. We hope that we continue to meet your expectations.
Definitely a friendly environment submitted by Vanessa W. - |Recommended: YesExpensive. The New management is way better than the previous ones
response from property -Thank you for your encouraging feedback. We strive to always provide high quality service.
Open and spacious layouts of property and apartmentssubmitted by Michelle M. - |Recommended: YesCapella at Rancho Del Oro is a safe and comfortable apartment complex to live in eventhough I don't have a lot of experience living at other apartments. I have been a resident for 2 years and have not encountered any major problems outside or inside my apartment building. I like the location and design of the complex and the grounds. Each apartment has a nice layout and comfortable feel to it plus the added bonus of a security system for each apartment. The management team has always been great, professional and responds to your concerns in a timely manner. The maintenance team is wonderful and professional and tries to address your issues in a timely manner. Most of the time there is always open parking spaces available and I never had a problem with my car being vandalized or damaged. The building designs layout is nice and had a refreshing tropical feel to it, until it was under new management and they changed the color of the exterior of all the building to a not so pleasant looking dark gray. This took away from the tropical, sunny California feel and made the buildings look more dark and not so bright feeling. Overall I wish I could stay a resident at Capella but the overall rent is very high and when my lease expires, I'm afraid it will be much higher where I will be force to have leave and try to find a cheaper place. Not looking forward to leaving Capella at Rancho Del Oro nor will my family.
response from property -Thank you for taking the time to share this detailed feedback with us. Please stop by the office at your convenience so we may discuss lease renewal options with you. We are here to be of service.
Much Bettersubmitted by Grant L. - |Recommended: YesThis place has changed since the new management has arrived.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Property is kept clean. submitted by Cynthia A. - |Recommended: YesThe community property is safe. The price is a bit high, but safety is the priority. The units should have hard wood floors instead of carpets it would be less maintenance.
response from property -Thank you for your constructive feedback. Please let us know if there is anything we can do to enhance your experience with us.
It's OK overall, currently in transition with new owners.submitted by Donna C. - |Recommended: YesIt's a little pricy and they could do better with the outside maintenance. They do to have nice socuial gatherings for residents. They are coureous and respectful.
response from property -Thank you for your constructive feedback. Please let us know if there are any areas that you think may benefit from additional attention. We are here to be of service.
Comfortable living enviornmentsubmitted by Anthony C. - |Recommended: YesThe new staff that has taken over the apartment complex has established their presence already and have done so with extreme professionalism. It seems as though it's going to be a pleasure associating with them as our apartment managers.
response from property -Thank you for your kind review. We hope that we continue to provide you with an exceptional community experience.